Coordinated Family Support (CFS) Services

Serving Alta California Regional Center (ACRC) Consumers & Families

Frequently Asked Questions (FAQ)

  • Coordinated Family Support (CFS) is designed to support consumers aged 18 and older who reside in the family home, along with their families, by offering ongoing support and service coordination. This includes helping families access necessary services, develop personalized care plans, and manage transitions in care or living arrangements. Each service is tailored to meet the unique needs of both the family and the consumer, ensuring comprehensive, individualized support.

  • Steps to Begin Coordinated Family Support (CFS) Services

    1. Discuss During Your IPP Meeting
    During your Individual Program Plan (IPP) meeting, express your interest in Coordinated Family Support services to your Service Coordinator. They will assist you in completing the "Referral and Service Needs Assessment" form as part of your planning process.

    2. Collaborate on Completing the Form
    The CFS Referral & Service Needs Assessment form will be filled out together during the IPP meeting, addressing your family’s unique needs and goals for support.

    3. Referral and Assessment Process
    After completing the form, your Service Coordinator will send Sunset Lotus a referral to initiate the assessment process. Sunset Lotus will then arrange a time to meet with your family, preferably in the home setting, to conduct a thorough assessment and develop a person-centered plan based on your specific needs.

    4. Approval Process
    Once the assessment is completed, your Service Coordinator will review the CFS Referral & Service Needs Assessment, including the person-centered plan, for approval as part of your IPP.

    5. Service Implementation
    Upon approval of the CFS services and hours, Sunset Lotus, or chosen vendor will coordinate with you to begin providing the supports and services outlined in your plan.

  • Sunset Lotus offers a wide range of services through Coordinated Family Support (CFS), including:

    Coordinating Access to Services-Supporting families in identifying and connecting with support services & generic resources , ensuring a comprehensive approach to care.

    Care Plan Development- Creating personalized care plans to meet the unique needs of your family and consumer.

    Daily Living Assistance- We assess and coordinate support services that assist with routine activities, personal care, and daily living needs, ensuring consumers and their families receive the help they require.

    Respite Coordination- Helping families access respite care services to give caregivers much-needed breaks.

    Advanced Care Planning-We provide guidance in documenting health care preferences and advanced care planning to ensure that future transitions, such as moving to a new care setting or dealing with end-of-life decisions, are managed with clarity and respect.

    Comfort Care & Vigil Services- Providing non-medical support and guidance to the entire family during significant transitions, including the final days of a loved one's life.

    Grief & Bereavement Support- Providing compassionate guidance and resources to the entire family as they cope with loss, helping them navigate the grieving process, build resilience, and find comfort during difficult times.

    *CFS Services may vary by vendor. Services listed above are Sunset Lotus specific.

  • Yes, absolutely!

    At Sunset Lotus, we follow the principle of "Nothing about me without me," meaning that the consumer is involved in every step of the process. We ensure that your loved one’s preferences, needs, and voice are central in all decisions and care plans.

  • Yes we are!

    At Sunset Lotus, we understand that enhanced behavioral support needs are part of many individuals' unique experiences, and we honor each person's journey with compassion and respect. With our background in both holistic and clinical approaches, we support individuals in a way that embraces their full selves. Our person-centered care aims to foster growth, healing, and connection for everyone involved, ensuring that all needs are met thoughtfully and inclusively, regardless of the level of support required.

  • If your family is served by a Regional Center other than ACRC, you can still request our services.

    Reach out to your Regional Center Service Coordinator to explore options.

    In some cases, there may be a service provider in your area who can support your family’s needs.

    Alternatively, your Service Coordinator may request a "Courtesy Vendorization" with Alta Regional Center (ACRC). If approved, we can begin working with your family.

  • No, our general public pricing is different from the rates approved by the Department of Developmental Services (DDS).

    Services for the general public are priced to reflect the time, effort, and expertise required for our specialized services. We work hard to ensure our services are accessible to everyone while maintaining the highest quality of care.

    For recipients and families of Regional Center services who are private pay, Sunset Lotus offers a rate structure that aligns with the current rates approved by the Department of Developmental Services (DDS).